Delivery
Ordering
If you order by 2.30 pm, we ship your order if in stock Monday to Friday same day. This does not apply on public holidays.
Orders placed after 2.30 pm on Friday, at weekends or public holidays will be shipped the next working day.
If using DPD then in-flight options are available through the tracking links.
Delivery costs for posting and packaging
U.K. Mainland
For orders under £30.00 we will charge £2.95 for postage and packaging, this is usually sent by Royal Mail Tracked 48 (2-3 working days) but other providers may be used at our discretion. For orders over £30.00 delivery is free of charge. Please select an option at checkout as we offer Royal Mail and DPD.
For quicker delivery, other faster options are available at checkout. Please select between these DPD options at check-out.
Scottish Highlands, Islands and Northern Ireland
DPD Next day delivery does not apply. Please allow 2 Working Days.
Countries outside of the U.K.
All product pages have prices shown with UK taxes (VAT) excluded.
These UK taxes will be excluded from the price at checkout. You will be responsible for any taxes, duties and handling fees that your country may charge on the products purchased from us once they arrive in your country.
Delivery to countries outside of the UK.
Choose your country from the drop down menu at checkout, if not automatically selected, this will give you the delivery price with packaging included. We use UPS with a tracking service included in the price. We will email you the tracking details once the product has been shipped. If you need help delivering to your country then please contact support@valleyandpeak.co.uk
Delivery from our suppliers stores
Some products are sourced from our suppliers stores in order for us to provide the greatest range offering at the best value prices. We will indicate this on the products listing.
We receive frequent stock lists from our suppliers who participate in this and will wherever possible adjust stock numbers accordingly. Very infrequently they may be out of stock. Please contact us at support@valleyandpeak.co.uk to check levels if you have any concerns before ordering.
Orders need to be placed before 11am for same day shipping.