Ordering

  • Need it fast? Place your order by 2:30 pm on a weekday, and if the item is in stock, we'll dispatch it the same day (excluding public holidays).
  • No worries if you miss the deadline! Orders placed after 2:30 pm on Fridays, weekends, or public holidays will be dispatched the next working day.
  • Opted for DPD delivery? Enjoy handy in-flight options through the provided tracking links.
  • For specific instructions on delivery (such as leaving your package in a bear-proof container or camouflaging it with leaves), you'll need to liaise directly with the courier using the provided tracking number.

Delivery costs for posting + packaging

U.K. Mainland

  • For orders under £30.00, there's a postage and packaging fee of £2.95.
  • Typically, these orders are sent via Royal Mail Tracked 48, arriving in 2-3 working days, but other providers may be used at our discretion.
  • Spend over £30.00 and delivery's on us! Please select an option at check-out as we offer both Royal Mail and DPD.
  • Need it even quicker? We've got you covered with additional DPD options at check-out.

Scottish Highlands, Islands + Northern Ireland

  • Please be aware that DPD Next Day delivery is not applicable here.
  • Delivery typically takes 2 working days.

International

  • All our product prices on the website exclude UK taxes. 
  • These UK taxes will be excluded from the price at checkout.
  • Any additional taxes, duties, and handling fees levied by your country upon receipt of the products will be your responsibility. 

International Shipments

  • Simply select your country at check-out to view the delivery price, including packaging.
  • We use UPS for international shipments, with tracking included.
  • Once your product is on its way, you'll receive tracking details via email.
  • Got questions, or need a hand with international delivery? Reach out to us at support@valleyandpeak.co.uk.

Delivery from our suppliers' stores

  • Certain products are sourced directly from our our suppliers' stores, giving you more choice at great prices.
  • This information will be indicated on the product listing. 
  • We keep a close eye on stock levels based on updates from our suppliers, but if you're worried about availability, please reach out to us at support@valleyandpeak.co.uk before hitting that order button.