If you order by 2.30 pm, we ship your order if in stock Monday to Friday same day. This does not apply on public holidays. For Valley and Peak products where we carry out our own in-house manufacture, lead times will be shown on the relevant product page, we will endeavour to dispatch within the time indicated.
Delivery costs for posting and packaging
For orders under £30.00 we will charge £1.99 for postage and packaging, this is sent mostly by Royal Mail 2nd Class Post (not tracked). For orders over £30.00 delivery is free of charge.
For quicker delivery, we charge £2.99 for postage and packaging, please select this option at check-out. This will normally be sent by Royal Mail 1st Class Post (not tracked).
Express tracked delivery and packaging is available at £5.99 which is tracked, please select this option at check-out.
Countries outside of the U.K.
All product pages have prices shown with UK taxes (VAT) included, along side this price you will see the non UK price (the lower price), this is the price you will pay for the product(s) (plus the relevant delivery charge) if you are outside of the UK.
In addition to UK taxes being excluded from the price at checkout, you will be responsible for any additional taxes, duties and handling fees that your country may charge on the products purchased from us once they arrive in your country.
Delivery to countries outside of the UK.
Choose your country from the drop down menu at checkout, if not automatically selected, this will give you the delivery price with packaging included. We use parcel couriers, such as Royal Mail International,DHL, DPD etc with a tracking service included in the price. We will email you the tracking details once the product has been shipped.
Delivery from our suppliers stores
Some products are sourced from our suppliers stores in order for us to provide the greatest range offering at the best value prices. We will indicate this on the product's listing.
We receive frequent stock lists from our suppliers who participate in this and will wherever possible adjust stock numbers accordingly. Very infrequently they may be out of stock. Please contact us at firstname.lastname@example.org to check levels if you have any concerns before ordering.