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Frequently asked questions

What’s the best lightweight pillow to use when camping? 

We would recommend the Aeros Ultralight Pillow. Here’s Jim outdoor enthusiast and founder of Valley & Peak showing you just how great it really is. 

Is wild camping illegal in the UK?

Wild camping without the landowners permission is illegal in England, Wales, and Northern Ireland. If you’re wanting to pitch up your tent you must first obtain the land owners permission or you’re at risk of breaking the law. 

The easiest way to ensure you don’t get into trouble when camping is to book in to an established camping site before you travel.

Is hiking the same as going for a walk? 

It’s similar, but not exactly the same. Walking can be done outside in an urban setting, or even indoors on a treadmill. Hikes tend to be done in natural beauty spots where you may come across hills or rough terrain. 

How can I get good at hiking? 

Start with shorter hikes and work your way up. Track your progress on an app to help motivate you. Hike with a friend for support and socialisation. Hike to somewhere new you’ve always wanted to see, this will give you a reason to keep going. Ensure you have the correct kit for a comfortable hiking experience. 

Can you only camp in summer?

You can camp all year round. Many all season adventurers do. You just have to ensure you have the correct equipment to keep yourself warm in the colder months as you’re more at risk of hypothermia. 

What hiking essentials do I need?

A trusty backpack to store all your gear, a bottle to keep hydrated, and appropriate clothing to keep you dry in unpredictable weather is a great place to start.

What gift would you recommend for someone who loves the outdoors?

Our blog - Essential Camping Gifts For Adventurous Outdoor Lovers will act as a great guide for you. 

Delivery & Returns

How much do you charge for delivery? 

Check out our delivery page for information on shipping costs and times. 

How do I make a return?

Check out our returns page here for everything you need to know about returns. 

Ordering & Payment

How can I pay for my order?

You pay online before your order is processed. You can pay via credit card, debit card, Google Pay, Shop Pay, PayPal, and Klarna. Klarna is a great way of spreading out the cost into manageable monthly payments.